For home and auto insurance, billing or claims questions, select Insurance. For annuities, IRA, life insurance, mutual funds and retirement plan questions, select Investments. For our headquarters or Office of Customer Relations, select Corporate.
Effective July 1, 2023 we will be closed on Saturdays.
Learn more about our best-in-class roadside assistance solution online:
Roadside Assistance
8 a.m. - 8 p.m. ET weekdays
Life & Annuity
1-800-222-1981
Option 1 for Life & Annuity Claims
Option 2 for Billing
Option 3 for All policy related inquiries
8 a.m. – 5 p.m ET Monday-Thursday
8 a.m. – 4:30 p.m. ET Friday
ALL lines of business not in Service Center 1-800-338-8301
8 a.m. – 5 p.m. ET weekdays
ALL lines of business not in Service Center 1-800-338-8301
8 a.m. – 7 p.m. ET weekdays
Sales, service, & claims
1-800-228-6700
8:30 a.m. – 5:30 p.m. ET weekdays
Group insurance benefits
1-888-674-0385
8 a.m. – 5 p.m. ET weekdays
Sales
1-877-970-9059
7 a.m. – midnight ET weekdays
9 a.m. – 9 p.m. ET Saturdays & Sundays
8 a.m. – 8 p.m. ET weekdays
Annuity Fax
1-888-634-4472
8 a.m. - 8 p.m. ET weekdays
Life Fax
1-888-677-7393
Sales
1-877-877-5083
9 a.m. – 6 p.m. ET Monday – Thursday
9 a.m. – 5 p.m. ET Friday
401(k)/403(b)
1-800-772-2182
8 a.m. – 11 p.m. ET weekdays
9 a.m. – 6 p.m. ET Saturday
Governmental 457, 401(k), 403(b) and Post Employment Health Plans (PEHP)
1-877-677-3678
8 a.m. – 11 p.m. ET weekdays
9 a.m. – 6 p.m. ET Saturday
Employers & Plan Administrators
401(k)/403(b)
1-800-548-6436
8 a.m. – 8 p.m. ET Monday – Thursday
8 a.m. – 6 p.m. ET Friday
Governmental 457, 401(k), 403(b) and Post Employment Health Plans (PEHP)
1-877-496-1630
8 a.m. – 8 p.m. weekdays
Contact corporate HQ or Office of Customer Relations for questions or comments. We want to hear from you.
Mail us
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220
Call us directly at: 1-888-999-2018
8 a.m. – 6 p.m. ET weekdays
Mail us
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220
1-877 On Your Side (1-877-669-6877)
Sites for business partners:
Products underwritten by Nationwide Mutual Insurance Company and Affiliated Companies. Not all Nationwide affiliated companies are mutual companies, and not all Nationwide members are insured by a mutual company. Subject to underwriting guidelines, review and approval. Products and discounts not available to all persons in all states. Nationwide Funds and NVIT Funds distributed by Nationwide Fund Distributors LLC (NFD), member FINRA, Columbus, Ohio. Nationwide Investment Services Corporation, member FINRA, Columbus, OH. Home Office: One Nationwide Plaza, Columbus, OH. Nationwide, the Nationwide N and Eagle and other marks displayed on this page are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. © Nationwide Mutual Insurance Company.